About us

Customers across the country use our http://utility.indosiamtourtravels.com/ or APP to make prepaid, postpaid, DTH, pospaid recharge and utility bill payments for numerous service providers and travel services like Book Hotel, Flight and Bus by IndoSiam

IndoSiam are on a mission to get millions of merchants both in organised and unorganised sector to be a part of the digital payments ecosystem.

IndoSiam promise: An easy and instant recharging process A hassle-free online experience A safe and secure payment process Best discounts available in the market And a totally satisfied you, who'll want to come back to us again and again After all, you know it's a smart thing to do!

Terms & Conditions

By using this website and its offered services, you are supposed to have read and agreed to the following terms and conditions:

This website (http://utility.indosiamtourtravels.com/) is operated by IndoSiam throughout the site, the terms “we”, “us” and “our” refer to IndoSiam Company offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and or contributors of content.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

User account is available only through registration process once you submit requested information while registering. Before registration we ask whether or not you agree to current Terms of Service. If you don't agree to our Terms of Service you will not be permitted to use the services.

We accept Visa and Master Credit Card, Debit Cards and Net banking as mode of payments which are processed through our payment gateway provider. No information pertaining to payment is shared with us as you fill all the payment related information on your bank's site.

Providers may consider the amount of bill paid as per their discretion. We are not responsible for any type of non-consideration of bill paid from operators end.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Terms of Service and any separate agreements whereby we provide you services is governed by law of India and is subject to Surat Jurisdiction only.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Privacy Policy

This Privacy Policy governs the manner in which IndoSiam collects, uses, maintains and discloses information collected from users (each, a "User") of the http://utility.indosiamtourtravels.com/ website ("Site"). This privacy policy applies to the Site and all products and services offered by IndoSiam

We are committed to protect your information from time to time by following hi. We constantly update our systems and data to ensure the best possible data security to our customers. In case of any unfortunate incident, we will examine all possible steps with a view to legal proceedings to recover damages against those who responsible.

We may collect your personal identification information in a variety of ways, including, but not limited to, when youregister on ourwebsite or place an order or with other activities, services, features or resources we make available on our Site. You may be asked for, as appropriate, name, email address, phone number, users may, however, visit our site anonymously unless they wish to avail any of our products or services.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Rest assured, we never sell or shareuser’s personal information to any third party or use e-mail address for unsolicited mail unless explicitly mentioned. Any emails sent by us will only be in reference with the provision of agreed services and products.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers’ utilized and other similar information. This will be general technology related information and will not affect users.

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with industry security standards in order to create as secure of an environment as possible for users.

You may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. Please keep in mind that we do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Refund Policy

As we deal into Recharge and Bill payments we do not entertain Return or Cancellation. And we do provide refund in case transactions fails and your money is credited. Refund will be processed through NEFT within 10 working days.